Privacy Policy for Swansea Spotlight

Effective Date: 13.05.2024

1. Introduction Welcome to Swansea Spotlight. We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, transparently, and securely. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that you may provide via our website, mobile application, or through other means of communication.

2. Information We Collect We collect information to provide better services to all our users. The types of information we collect include:

• Personal Identification Information: Name, email address, telephone number, physical address, etc.
• Usage Data: Information on how you use our service, including access times, device information, and browser type.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our services and hold certain information.

3. How We Use Your Information The information we collect helps us deliver and improve our services, communicate with you effectively, and comply with legal obligations. Specifically, we use the information for:

• Providing and maintaining our services
• Notifying you about changes to our services
• Allowing you to participate in interactive features when you choose to do so
• Providing customer support
• Gathering analysis or valuable information so that we can improve our services
• Monitoring the usage of our services
• Detecting, preventing, and addressing technical issues

4. Sharing Your Information We may share your personal information with third parties in the following situations:

• Service Providers: To facilitate our service; to provide the service on our behalf; to perform service-related services; or to assist us in analysing how our service is used.
• Legal Requirements: To comply with a legal obligation, protect and defend the rights or property of Swansea Spotlight, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, and protect against legal liability.

5. Security of Your Data The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights Under data protection laws, you have rights including:

• The right to access – You have the right to request copies of your personal data from us.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at: info@swanseaspotlight.co.uk